Professional Summary
Practiced front-end DevOps engineer, skilled in troubleshooting and collaboration with cross-functional teams to enhance user experience and streamline processes. Led collaboration efforts to enhance user experience, ensuring compliance with accessibility standards and drove a 15% year-over-year improvement in customer satisfaction ratings.
Technical Skills
Front End
Backend & Tools
Testing/QA
Accessibility
Work Experience
Full Stack Developer
Gray Media
October 2024 - Present
- Developed applications for use by Gray Media news casters while on air
- Balance of Power touchboard application to display election info live updated from AP data
- Basketball bracket 'prediction' mode which allows newscasters to show potential match results
- Developed app using Run3TV's ATSC framework to display a dashboard on Gray's local news channels
Application Engineer 2
Vanguard - Phoenix Team
January 2023 - October 2024
- Added user notifications for asset transfers processes and failures
- Utilized AWS, Lambdas, & DynamoDB to ensure timely notifications to clients
- Implemented batch status update predicate to retrieve statuses of transfers
- Designed and developed serverless microservice to clean up transfer records when no longer relevant
Application Engineer 2
Vanguard - NavLab
November 2021 - January 2023
- Continued work on Vanguard's Global Navigation that split from C3
- Increased search queries by over 100% with strategic changes to layout
- Spearheaded redesign of Global Navigation into React & Web Components, aligning with brand vision in Figma and enhancing user experience
- Implemented and adapted in-house tools to align with enterprise-wide initiatives
Application Engineer 2
Vanguard - Cross Cutting Concerns Team (C3)
October 2021 - November 2021
- Promoted from Application Engineer 1
Application Engineer 1
Vanguard - Cross Cutting Concerns Team (C3)
March 2019 - October 2021
- Facilitated teams at Vanguard by supporting essential page tools like idle log out, Adobe Launch, standard Custom Security Policy, OpinionLabs, AppDynamics, etc.
- Reskinned global header and footer with visual, accessibility and brand updates
- Rewrote splunk alerts with a focus on maintainability; reduced resource load and false alert noise by 30%
- Advocated for and implemented accessibility improvements to the header/footer like moving from hover-to-open menus to click-to-open
- Authored and shared a blog post about accessibility and design, contributing to the dissemination of best practices within the company
Education
Bachelor of Arts in Computer Science
The University of North Carolina at Charlotte
Graduated: December 2018
Community Involvement
T4Tclt
Lead Organizer
November 2023 - Present
Facilitate creating trans centered spaces and resources in Charlotte, including multiple recurring events
Feed the Movement
Organizer
March 2020 - Present
Work with local organizations to provide homemade meals for the houseless with dietary restrictions in mind.
Vanguard
IT WILS Facilitator & OPEN Initiative Participant
Facilitated the Vanguard IT WILS to coordinate several events both virtual and in person. Participated with Vanguard's OPEN Initiative.